IT Project Management Guide 2024: 11 Reasons Why Projects Fail

Shuja Najmee
March 22, 2024

A study mentioned by a Project Management Institute suggests that 80% of executives globally consider project management a crucial skill for staying competitive, especially during challenging times. Now, think about the impact the perfect IT project management software could have on your business. Ever wondered why some projects miss their targets?

This IT project management guide in 2024 delves into the core of managing information technology projects. Right from the start, you'll understand what IT project management involves, discover the advantages of well-organized projects, look into different project types, and identify what makes some succeed while others falter.

We'll also explain the most common pitfalls in IT project management and how to avoid them, ensuring your projects not only survive but flourish. Continue to read for a deep dive into the vital facets of IT project management, where your projects begin to succeed.

1. Unclear goals and objectives

One big reason IT projects fall apart? The goals aren't clear. Think about trying to hit a target in the dark. If your team doesn't know what they're aiming for, how can they hit the mark? Every project needs clear, well-defined objectives that everyone understands.

2. Inadequate resources

Not having enough resources, like people, technology, or money, can stop a project in its tracks. It's like trying to cook a big meal with only a small frying pan. You need the right tools and enough of them to get the job done.

3. Scope creep

Scope creep is when a project keeps getting bigger, little by little, without proper control. It's like going shopping for one thing and coming home with a car full of stuff you didn't plan to buy. If not managed, scope creep can lead to projects becoming unmanageable.

4. Lack of communication

Communication is key in IT projects and when crafting an IT project management guide. Without regular, clear communication, misunderstandings happen. It's like playing a game of telephone; the message gets lost along the way. Teams need to talk frequently and clearly to stay on the same page.

5. Ignoring project risks

Every new project has risks. Ignoring them is like ignoring a check engine light in your car. Eventually, something's going to break. Identifying potential risks early and planning how to handle them can save a lot of trouble later on.

6. Failure to adapt

Technology and business environments change fast. Projects that can't adapt might not make it. It's like wearing winter clothes in summer; you need to change with the conditions. Flexibility can be the difference between success and failure.

7. Poor leadership

Leaders guide the project, and this is where an IT project management guide enters. If they're not up to the task, the project suffers. It's like a ship without a captain; it won't reach its destination. Good leaders keep the team focused, motivated, and on track.

8. Unrealistic expectations

Sometimes, what's expected from a project just isn't possible. Trying to do too much with too little or in too short a time can doom a project from the start. It's important to set realistic goals and deadlines.

9. Lack of user involvement

If the people who will use the system aren't involved in the project, it might not meet their needs. Imagine making a shoe without asking the wearer for their size. User input is crucial for a project's success.

10. Not learning from past mistakes

Every project, successful or not, has lessons to offer. Ignoring these lessons is a missed opportunity for improvement. It's like stumbling over the same rock twice. Teams should always review what went right and what went wrong to do better next time.

11. Poor planning

Without a detailed plan, including timelines and milestones, projects can quickly go off course. Planning isn't just a one-time task; it's an ongoing need throughout the project's life.

At least 25% of IT project plans fail over time. Worse, a majority of these numbers include large projects. One of the most common reasons, as we listed above, is poor planning. But how do you resolve this problem on your next project? This is where our IT project management guide is needed. 

Definition of project management

What is IT project management? 

IT project management is all about planning, executing, and overseeing technology projects. You've got a starting point, an end goal, and a bunch of steps in between. 

It's the captain of the ship for tech initiatives, ensuring everything from software development to network upgrades doesn't just start well but crosses the finish line on time and within budget.

Imagine launching a new app. A good IT project management guide is behind the scenes, turning the big idea into a detailed plan. 

It tackles scheduling, resources, and making sure the tech team and stakeholders are on the same page. It's not just about keeping the project on track. It's also about adapting when things don't go as planned, like finding a workaround when a key piece of code doesn't work.

Different types of projects in the IT industry

  • Software development: Crafting applications or systems. Think about creating a custom CRM tool for a business to manage customer relationships better.
  • Infrastructure upgrade: Updating or replacing hardware and networks like moving from old servers to a cloud-based solution for more efficiency.
  • Cybersecurity implementation: Strengthening defenses against digital threats. Installing advanced firewalls and running penetration tests are good examples.
  • Data migration projects: Shifting data from one system to another. This could be transferring customer records to a new database.
  • ERP implementations: Integrating all operations under a single system. Imagine installing an ERP to streamline processes in a manufacturing firm.
  • Website development or revamp: Building or updating a digital storefront from crafting an engaging e-commerce site to refreshing a company blog.
  • IT support systems: Setting up helpdesk or support services for tech issues. Providing round-the-clock support for a company’s technology users.

Each type targets specific goals, from enhancing efficiency and security to improving user experience or operational integration.

7 Cs in project management

7 C's in IT project management guide

Navigating the complex world of project management can often feel overwhelming, but understanding the 7 C's can make the journey much smoother and more successful. Let's break these down.

1. Clarity

First off, clarity is king. Without a clear understanding of the project's objectives, scope, and roles, you're basically walking blindfolded.

For instance, before kicking off a software development project, ensure everyone knows what the final product should look like, who's doing what, and by when. This clarity prevents confusion and keeps the team focused on the right goals.

2. Communication

Next up is communication, the lifeline of any project. It's not just about bombarding team members with emails but ensuring that information flows effectively among all stakeholders.

Imagine a scenario where the client's expectations shift, but the message doesn't reach the development team timely. Regular check-ins, clear documentation, and open channels for feedback can avert such crises.

3. Collaboration

Then there's collaboration, the glue that holds the team together. Successful projects rely on a good IT project management guide and the synergy of diverse skills and perspectives.

Think about using collaborative tools like Slack or Trello for a marketing campaign project. These platforms enable team members to share ideas, track progress, and work together seamlessly, regardless of their physical location.

4. Consistency

Consistency ensures that the project stays on track and adheres to set standards and processes. This means regular status meetings, consistent documentation, and steady adherence to the project plan. 

For example, in managing an IT network upgrade, applying consistent standards and protocols is vital to avoid disruptions and ensure a smooth transition.

5. Control

Having control over a project means monitoring progress, managing resources, and making adjustments as needed. It's about keeping your finger on the pulse and steering the project away from potential pitfalls.

In deploying a new e-commerce platform, for example, control involves tracking milestones, budget expenditure, and resource allocation to ensure everything aligns with the project timeline.

6. Change management

Change is inevitable in any IT project management guide. Change management is the process of identifying, documenting, and implementing changes in a controlled and systematic way.

Say you're halfway through developing a new app, and there's a sudden need to add a feature based on user feedback. Efficient change management procedures ensure that this addition is smoothly integrated without derailing the project.

7. Closure

Finally, closure is not just about crossing the finish line but also about wrapping up the project neatly. It involves delivering the project deliverables, debriefing the team, and documenting lessons learned.

For instance, after successfully rolling out an IT security update, a project closure meeting can help identify what went well and what didn’t and how future projects can benefit from this experience.

What are the phases in a successful IT project management?

5 phases in a successful project management

There are five distinct phases in an IT project management guide. Each stage is crucial for the success of your project, from brainstorming ideas to officially closing the project. 

Project initiation

In an IT project management guide, project initiation is the first step. You have an idea or a need that sparks the project. During initiation, you're looking to define what your project is and what you want to achieve.

Think of it as laying the foundation for a building. You're drawing up the blueprints, identifying the main objectives, and deciding if the project is worth pursuing. It often involves creating a Project Charter, which officially starts the project and outlines the purpose and requirements.

Project planning

After giving your project the green light, you dive into planning. This phase is all about detail. You're setting goals using SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound) and breaking down the work into manageable tasks.

Planning covers everything from resources, timeframes, and budgets to risk assessment. It's like plotting your route on a map before a road trip, ensuring you know where you're going, how you'll get there, and what you'll need for the journey.

Project execution

With plans in hand, it's time to get to work. The execution phase is where the action happens. You're allocating resources, executing the planned tasks, and keeping the team focused and motivated.

Communication is key here, ensuring everyone knows their responsibilities and how they contribute to the project's goals. It's like the actual road trip, where you're following the map, driving the car, and navigating any obstacles along the way.

Project monitoring and controlling

This phase overlaps with execution. Think of it as the quality control of your project. You're tracking progress, comparing actual performance against the plan, and making adjustments as needed. It's about keeping the project on track and within scope, time, and budget.

Monitoring and controlling involve regular status meetings and reports, allowing for course corrections before minor issues turn into major problems. 

Project closing

Last but not least, we reach the closing phase. Your project is complete, but there's still work to do. Closing involves finalizing all activities, ensuring all project deliverables are approved and handed over, and conducting a post-project review. 

This is your chance to celebrate successes, learn from mistakes, and document lessons learned for future projects. 

What does an IT project manager do?

What is an IT project manager? 

If you don't know how or where to start with your IT project, the best course of action is to hire someone who can do it. 

An IT project manager is responsible for the comprehensive management of technology projects. This includes meticulous planning, execution, monitoring, and wrapping up of projects. 

They ensure that the project's goals align with the strategic objectives, overseeing resources, managing the project team, and keeping all stakeholders informed.

Benefits of a reliable IT project team

Why you need to hire an IT project team

Here’s a deeper dive into what an IT project manager does and why their role is essential for your projects.

Clarity and direction

A reliable IT project management guide provides a clear vision and direction for the project, setting objectives and ensuring everyone knows their responsibilities. This clarity is crucial for maintaining focus and alignment throughout the project's life cycle.

Efficient use of resources

Managing resources efficiently is a key skill of IT project managers. They ensure that time, budget, and human resources are used optimally, maximizing the value delivered by the project without wastage.

Risk management

Identifying and mitigating risks is a critical function of the project manager. By foreseeing potential issues and implementing strategies to counteract them, they keep the project on track and prevent small issues from becoming project-threatening problems.

Improved communication

An IT project manager facilitates effective communication across the project team and with stakeholders. This ensures that everyone is informed, aligned, and able to collaborate effectively, which is essential for the project's success.

Quality assurance

Project managers are committed to maintaining high quality in all aspects of the project. They implement quality control processes to ensure that the project meets the required standards and fulfills its objectives effectively.

Ensures timely delivery

Adhering to timelines is essential in IT projects. Project managers coordinate tasks and manage schedules to ensure that the project progresses as planned and that milestones are reached on time.

Stakeholder satisfaction

Ensuring that the project meets or exceeds stakeholder expectations is a primary goal of an IT project management guide. Through regular updates and feedback loops, they adjust the project as needed to align with stakeholder needs, ensuring satisfaction and trust.

Best software to use

Best IT project management software to use in 2024

A good IT project management guide is not complete without reliable software. Here's a look at some of the best IT project management software available this year.


Jira stands out for its flexibility and is particularly favored for software development projects. It excels in agile project management, providing customizable scrum boards, kanban boards, and roadmaps.

With Jira, you can easily track bugs, manage tasks, and monitor your project's progress in real-time. Its integration capabilities with a multitude of development tools make it a powerhouse for teams looking to enhance productivity and collaboration.


Trello is known for its simplicity and intuitive interface. Using a system of boards, lists, and cards, you can organize projects in a highly visual format. This makes Trello perfect for smaller teams or projects that don't require the complexity of more robust tools. It's great for managing tasks, setting deadlines, and updating statuses.

Trello's flexibility allows it to be used for a wide range of projects, from software development to content planning.


Asana is a versatile project management tool that supports both simple tasks and complex projects. Using project management software like Asana allows you to create projects, assign work to team members, set deadlines, and track progress.

With its project timelines, you can see how each piece of your project fits together and adjust plans as needed. Asana's strength lies in its ability to enhance team collaboration and streamline communication, making it easier to keep projects on track.

Microsoft Project

Microsoft Project is a heavyweight in the field of project management software. It offers detailed project planning capabilities, resource management, and progress tracking.

With its comprehensive set of tools, you can easily break down complex projects into manageable tasks, allocate resources effectively, and monitor project timelines. Microsoft Project is best suited for larger organizations with complex projects requiring detailed planning and execution. offers a highly customizable platform that adapts to your project's needs. Its ease of use and flexibility make it a popular choice among teams of all sizes.

You can manage tasks, track project progress, and collaborate with your team in a colorful, intuitive interface.'s automation features save time on repetitive tasks, and its integration options ensure it fits seamlessly into your existing workflows.


While not a traditional project management tool, Slack is essential for team communication and collaboration within projects. It integrates with many project management tools, bringing all your project-related communications into one place.

Slack channels can be set up for specific projects, making it easy to share updates, files, and feedback. Its real-time messaging capability ensures everyone stays informed and connected throughout the project lifecycle.

How to achieve a successful project management?

Tips for successful project management

In the IT industry, steering a project to success requires more than just technical skills. It's about managing resources, expectations, and challenges efficiently. Here are some tips to help you manage IT projects effectively:

  • Set clear goals: Before you dive in, know what you're aiming to achieve. Clear goals provide a roadmap for the project, making it easier for everyone to stay on course.
  • Plan thoroughly: Don't just jump in. Take time to plan out the project's scope, timeline, and resources. A detailed plan acts as your guide throughout the project lifecycle.
  • Communicate effectively: Keep the lines of communication open with your team and stakeholders. Regular updates and feedback sessions help in addressing issues early on.
  • Embrace flexibility: IT projects often encounter unexpected changes. Be ready to adapt your plan as necessary without losing sight of your goals.
  • Use the right tools: Leverage project management software to keep track of progress, manage tasks, and collaborate with your team. Tools like Asana, Trello, and Jira can be game-changers.
  • Manage risks: Identify potential risks early and develop strategies to mitigate them. This proactive approach can save you from major headaches down the line.
  • Foster team collaboration: Encourage your team to work together and share knowledge. A collaborative environment enhances problem-solving and innovation.
  • Prioritize tasks: Not everything needs immediate attention. Prioritize tasks based on their impact and urgency to ensure you're focusing on what matters most.
  • Monitor progress: Regularly check on the project's progress against the plan. This helps you catch deviations early and take corrective actions.
  • Learn from mistakes: Every project has its set of challenges. Take time after project completion to reflect on what went well and what didn't. This learning experience is invaluable for future projects.
  • Celebrate success: Don't forget to acknowledge and celebrate milestones and the project's completion. Recognition boosts team morale and motivation.

Applying these tips can significantly enhance your project management approach in the IT industry. This way, you navigate through the complexities of IT projects, leading your team to success.

Why choose Najmee?

Need help with your IT project management? Contact us! 

Feeling lost in the maze of project management? Start your journey with Najmee, your best IT project management guide. We’re your compass in the complex world of IT, guiding projects to success with expertise honed over 20+ years. As leaders in the field, our team offers an array of services tailored to meet every IT need.

From 24/7 IT support helpdesk to strategic advisory services and cutting-edge cybersecurity solutions, we've got you covered. Our team excels in managing IT services, ensuring systems are efficient, secure, and up-to-date.

With a focus on proactive analysis of security, infrastructure, and system performance, we keep your operations smooth and safeguarded against threats.

For businesses navigating digital transformation, Najmee is the partner you need. Our strategic advisory services pave the way for large-scale IT transformations, aligning technology strategy with your business objectives. Plus, our unified communications solutions boost productivity through seamless collaboration tools.

Contact us now

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Dive into the world of exceptional IT services with Najmee. Our commitment to your success drives us to deliver only the best, ensuring your IT projects are not just completed but excel.

Get in touch at to explore how we can elevate your IT projects beyond the ordinary.

Frequently asked questions

What is the role of a project management tool in effective project management?

A project management tool is crucial for effective project management as it helps organize project data, manage tasks, and visualize the progress of the entire project. These tools facilitate work management, enabling teams to meet project deadlines efficiently.

What types of project management resources are essential for managing a successful IT project?

Essential project management resources for a successful IT project include project management software for organizing project data, comprehensive project documentation to guide the project team, and access to up-to-date project updates to ensure the project stays on track.

How do project management methodologies impact the success of an IT project?

Project management methodologies, such as lean project management and Kanban project management, define the project process and guide teams on how to complete a project successfully. They ensure that every project must adhere to a structured approach, enhancing the project's chances of success.

Can you explain the project management process and its importance?

The project management process is a series of stages, including initiation, planning, execution, monitoring, and closure, that guide the management of a project. This process ensures that project objectives are met while managing time, cost, and quality.

What are the key phases of project management, and why are they important?

The key phases of project management - initiation, planning, execution, monitoring and control, and closure – make up the project life cycle. They are important because they provide a roadmap for successfully completing a project, from defining the project scope to achieving the project goals.

What are the responsibilities of an IT project manager?

The responsibilities of an IT project manager include defining the project scope, setting project goals, ensuring the use of appropriate project management methodologies, and overseeing the project management team to ensure the project is completed within the set project deadlines.

How does obtaining a project management certification benefit a professional in the IT industry?

Obtaining a project management certification demonstrates a professional's expertise in project management methodologies, the project management process, and the ability to effectively manage a project. It signifies that the project manager is a project management professional who can successfully lead project management teams.

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